Our Privacy Policy

Pass Med Exam Privacy Policy

Last Updated: 07-08-2026

Pass Med Exam (“we,” “us,” “our,” or “the Platform”) is committed to protecting the privacy of students, prospective students, and visitors (“you,” “your,” or “users”) who interact with our website, courses, and communication channels. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

By enrolling in a Pass Med Exam course or using our website, you agree to the practices described in this policy. If you do not agree, please do not use our services.

1. Who We Are

Pass Med Exam is an online medical education platform offering exam preparation courses, including our Nursing Licensing Exam (NRE) crash course, delivered through our website and learning management system.

Pass Med Exam is currently operated as an unregistered business/sole proprietorship. As our business grows, this policy will be updated to reflect any change in legal status or registration.

2. Information We Collect

We collect the following categories of information:

a) Information You Provide Directly

Full name
Email address
Phone number / WhatsApp number
Bank transfer payment confirmation details (e.g., transaction ID, screenshot of payment receipt, sender's account/bank name — as needed to verify and process your enrollment payment)
Any information you share with us via WhatsApp, email, or contact forms (e.g., questions, support requests)

b) Information Collected Automatically

Course progress and completion data
Video watch percentage and viewing activity (tracked through our video hosting provider, Bunny.net, to confirm course engagement and eligibility for certificates or platform benefits)
IP address, browser type, device information, and general usage data collected through our website (WordPress-based platform)
Cookies and similar tracking technologies (see Section 4)

c) Information We Do Not Collect

We do not use a third-party payment gateway. Enrollment payments are made via direct bank transfer, which means we do not collect or store your card numbers, CVV, banking passwords, or other sensitive financial credentials. We only receive the transaction confirmation details necessary to verify that a payment has been made.

3. How We Use Your Information

We use the information we collect to:

Create and manage your student account and course access
Verify and process bank transfer payments
Deliver course content and track your learning progress
Communicate with you regarding enrollment, course updates, schedules, or support (via email and/or WhatsApp)
Send promotional or informational messages about new courses or updates (you may opt out at any time)
Improve our website, course content, and overall student experience
Monitor and analyze how our courses and marketing campaigns are performing
Comply with any applicable legal or regulatory obligations

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking tools to understand visitor behavior and improve our services. Specifically, we use:

These tools may collect data such as pages visited, time spent on the site, device/browser type, and general location (city/country level). This data is used in aggregate and is not used to personally identify you beyond what is necessary for advertising and analytics purposes.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

5. WhatsApp Communication

We use WhatsApp Business to communicate with prospective and enrolled students, including responding to inquiries, sending course-related updates, and following up on leads generated through our advertising campaigns.

By messaging us on WhatsApp or providing your WhatsApp number through our website or ads, you consent to receive communication from us through this channel. You may ask us to stop contacting you on WhatsApp at any time.

6. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

Service Providers: With third-party tools that help us operate our platform, such as our web hosting provider, Bunny.net (video hosting), Meta (advertising), and Google (analytics). These providers only receive the data necessary to perform their function and are bound by their own privacy and security practices.
Legal Requirements: If required to do so by law, regulation, or legal process, or to protect the rights, property, or safety of Pass Med Exam, our students, or others.
Business Transfers: If Pass Med Exam undergoes a change in ownership, structure, or is formally registered as a business entity, your information may be transferred as part of that transition, subject to this policy or an updated version of it.

7. Payment Information Security

Since we currently accept payments via direct bank transfer only, we do not store or process card details, CVV numbers, or online banking credentials on our platform. Payment verification is done manually using the transaction details you provide. We recommend you only share payment confirmation through our official, verified contact channels.

8. Data Retention

We retain your personal information for as long as necessary to provide our services, maintain accurate academic and payment records, and comply with legal or tax obligations. At this time, we do not have a fixed automatic deletion schedule; however, you may request deletion of your personal data at any time (see Section 10), and we will act on such requests unless we are required to retain certain information for legitimate business or legal reasons.

9. Children's Privacy

Pass Med Exam courses are intended for individuals preparing for professional nursing/medical licensing examinations and are not directed at children. Our services are intended for users who are legally eligible to pursue such professional qualifications. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete it.

10. Your Rights and Choices

Depending on your location, you may have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information
Opt out of promotional communications (email or WhatsApp) at any time
Withdraw consent for data processing where consent is the basis for processing

To exercise any of these rights, please contact us using the details in Section 12.

11. Refunds and Course Access

Pass Med Exam does not currently offer refunds on course purchases. Course access, progress tracking, and video engagement data may be used to verify enrollment status and support in resolving any access-related issues.

12. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic storage or transmission over the internet is 100% secure, and we cannot guarantee absolute security.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Pass Med Exam Email: musamedicalclinic.com

WhatsApp: +92 3168048012

Website: lms.musamedicalclinic.com